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What is Big Cartel?

Big Cartel

Big Cartel is an e-commerce platform founded in 2005 by Matt Wigham and Eric Turner. It started as a simple way for Wigham's own band to sell merchandise online, then grew into a dedicated storefront platform for independent artists and small creative businesses.

Today Big Cartel is best known as a home for musicians, illustrators, jewelry makers, photographers, and other independent makers who want a straightforward online store without the complexity of a large enterprise platform. It offers a free "Gold" plan alongside paid "Platinum" and "Diamond" tiers that unlock more products and features.

Why connect Big Cartel to Feedance?

Big Cartel shops are often run by a single maker or a small team, so keeping product listings, stock counts, and order records accurate can quickly become a manual chore. Connecting your store to Feedance lets you manage your product data, inventory, and orders from one place instead of jumping between spreadsheets and the Big Cartel dashboard.

Feedance keeps your catalog information consistent and current, which reduces the risk of overselling sold-out items or listing outdated details, and frees up time you'd otherwise spend on manual updates.

How does Feedance connect to Big Cartel?

Feedance connects directly to your Big Cartel store using a secure, authorized connection. You approve access from your own Big Cartel account, and Feedance then reads and updates your product, inventory, and order data on your behalf, without you needing to manually export or upload files.

Once connected, Feedance keeps a synced copy of your store data so it can build and maintain your product feed automatically as your catalog changes.

What data does Feedance access from Big Cartel?

EntityWhat Feedance reads and updates
ProductsTitles, descriptions, images, pricing, categories, and variant/option details (such as size or color)
InventoryStock levels and sold-out status for products and variants, where inventory tracking is enabled on the store
OrdersOrder records, including line items, statuses, and shipping details

Big Cartel-specific considerations worth knowing

  • Inventory tracking is plan-dependent. Big Cartel's free Gold plan does not include inventory tracking, so Feedance cannot sync stock levels for shops on that tier. Inventory tracking becomes available on the paid Platinum and Diamond plans.
  • Free-plan shops have a small product limit. The Gold plan caps the number of products a shop can list, so feeds built from a free Big Cartel shop will reflect that smaller catalog size until the shop upgrades.
  • Updates happen item by item. Big Cartel's platform does not support bulk batch updates, so larger catalogs are synced through a series of individual product and order updates rather than a single bulk operation.
  • Product variants have their own limits. Options like size or color are capped per product, which is worth keeping in mind for catalogs that rely heavily on many variants.

How to connect Big Cartel with Feedance

  1. Log in to your Feedance account and choose to add a new store connection.
  2. Select Big Cartel as your platform from the list of available connections.
  3. Authorize Feedance to access your Big Cartel store when prompted, using your Big Cartel account login.
  4. Let Feedance complete its initial import of your products, inventory, and orders.
  5. Review your imported catalog in Feedance, set up your feed rules, and turn on scheduled syncing so future changes stay up to date automatically.

How often does your Big Cartel data sync?

Once connected, Feedance keeps your Big Cartel product, inventory, and order data updated on a regular automated schedule, and you can also trigger a manual sync at any time if you need your feed refreshed right away.

Common Big Cartel connection issues and how to fix them

IssueLikely causeFix
Inventory levels aren't syncingThe store is on the free Gold plan, which doesn't include inventory trackingUpgrade to a Platinum or Diamond plan to enable inventory tracking, then re-sync
Connection fails during authorizationThe Big Cartel login session expired or the wrong store account was usedLog back into the correct Big Cartel account and retry the authorization step in Feedance
New products are missing from the feedThe store has reached its plan's product limitRemove unused or draft products, or upgrade the plan to raise the product cap
Recent orders aren't showing upA sync hasn't run yet since the order was placedTrigger a manual sync in Feedance or wait for the next scheduled sync

Big Cartel feed optimization tips

  1. Write a clear, complete title and description for every product so your feed data is informative rather than generic.
  2. Add high-quality images to each product listing, since Big Cartel supports multiple images per product.
  3. Keep variant options like size and color consistent and clearly labeled across your catalog.
  4. Enable inventory tracking on a Platinum or Diamond plan so stock counts stay accurate in your feed.
  5. Regularly remove out-of-stock or discontinued products, especially on the free plan where product slots are limited.

Frequently Asked Questions About Big Cartel

  • How does Feedance connect to my Big Cartel store?

    You authorize Feedance to access your Big Cartel account directly from your Feedance dashboard. Once approved, Feedance securely reads and updates your product, inventory, and order data without you needing to export or upload any files manually.

  • What's the most important thing to know about Big Cartel before connecting?

    Inventory tracking on Big Cartel is only available on the paid Platinum and Diamond plans, not on the free Gold plan. If your shop is on the free plan, Feedance can still sync your products and orders, but stock levels won't be tracked until you upgrade.

  • What data does Feedance read or update from Big Cartel?

    Feedance works with three types of data from Big Cartel: products, including titles, descriptions, images, pricing, and variants; inventory, meaning stock levels and sold-out status where tracking is enabled; and orders, including line items, statuses, and shipping details.

  • How do I keep my Big Cartel feed up to date?

    Once your store is connected, Feedance syncs your product, inventory, and order data on a regular automated schedule. You can also run a manual sync at any time from your Feedance dashboard if you want your feed refreshed immediately after making changes.

  • Does Feedance work with Big Cartel's free Gold plan?

    Yes, Feedance can connect to shops on Big Cartel's free Gold plan and sync their products and orders. Keep in mind that the Gold plan has a smaller product limit than paid plans and does not support inventory tracking, so stock-level syncing requires upgrading to Platinum or Diamond.

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