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What is T-Soft?

T-Soft

T-Soft is a Turkish e-commerce software provider founded in 2003, making it one of the longest-running online store platforms in Turkey. Over more than two decades it has grown into infrastructure used by thousands of Turkish businesses, ranging from small independent shops to large-scale B2C and B2B operations.

T-Soft is offered both as a licensed package that merchants install on their own server and as a cloud-hosted option, so store owners can choose between a self-managed environment or a fully hosted service. Its platform is built to support both business-to-consumer and business-to-business storefronts, including merchants running high order volumes.

Why connect T-Soft to Feedance?

Running a T-Soft store usually means managing product listings, stock levels, and orders directly inside the T-Soft admin panel. Connecting your store to Feedance lets you keep that catalog and order data synchronized automatically, so you can publish accurate product feeds, react quickly to stock changes, and reduce the manual work of exporting and re-uploading data every time something changes.

For merchants who sell across multiple channels, keeping T-Soft as the source of truth while Feedance handles the ongoing synchronization removes a common source of pricing errors, stock mismatches, and missed order updates.

How does Feedance connect to T-Soft?

Feedance connects directly to your T-Soft store using the store's own API credentials. Once authorized, Feedance establishes a secure connection to your store and reads your product, inventory, and order data on an ongoing basis, keeping this information current without requiring you to manually export files or re-upload spreadsheets.

Because the connection works through your store's existing API access, no changes to your storefront's design, theme, or checkout flow are required, and your store continues to operate normally while Feedance stays in sync in the background.

What data does Feedance access from T-Soft?

Feedance limits its access to the three areas needed to keep your feeds and channel listings accurate:

EntityWhat Feedance does with it
ProductsReads product titles, descriptions, images, categories, pricing, and variant details to build and update your feed listings.
InventoryReads current stock levels so that listings and channel feeds reflect accurate availability.
OrdersReads order data to help reconcile channel sales with your store's records.

T-Soft-specific considerations worth knowing

  • Two deployment models. T-Soft is available both as a self-hosted, licensed installation on a merchant's own server and as a cloud-hosted package. Connection details can differ slightly depending on which deployment a store runs, so it helps to know which version your store uses before connecting.
  • Permission-based API access. T-Soft's Web Service API grants access on a per-user basis, with individual method-level permissions configured in the store's admin panel under user management. If the API user connected to Feedance hasn't been granted access to the relevant product, stock, and order methods, some data may not sync correctly.
  • Built for high order volumes. T-Soft advertises support for stores processing large daily order counts, which is worth keeping in mind for larger merchants who expect frequent, high-volume order updates to flow through the connection.
  • Multiple integration paths exist. Beyond its API, T-Soft also supports XML-based catalog feeds that some merchants already use for other tools. If your store has other automated feed exports running alongside Feedance, it's worth confirming which system is the source of truth to avoid conflicting updates.

How to connect T-Soft with Feedance

  1. Log in to your Feedance account and start adding a new store connection.
  2. Select T-Soft from the list of supported platforms.
  3. Enter your T-Soft store's address and the API credentials for the account you want Feedance to use.
  4. Authorize the connection and let Feedance perform its initial import of your products, inventory, and orders.
  5. Review the imported data in Feedance and configure your feed and sync settings as needed.

How often does your T-Soft data sync?

Once connected, Feedance checks your T-Soft store on a regular, automated schedule to keep products, inventory, and orders up to date, so you don't need to trigger updates manually. Sync frequency can vary based on your plan and store size, and you can review or adjust sync settings from within your Feedance account.

Common T-Soft connection issues and how to fix them

IssueLikely causeFix
Connection fails or shows an authentication errorThe API user's credentials are incorrect, or the user hasn't been granted the required method permissions in T-SoftRe-check the API credentials entered in Feedance and confirm the user has access to product, stock, and order methods in your T-Soft admin panel's user management settings
Inventory levels appear outdated in FeedanceThe affected products or variants aren't matched correctly between T-Soft and Feedance, or the latest sync hasn't run yetVerify product and variant mapping in Feedance and check the timestamp of the last successful sync
New orders aren't showing upThe store address configured in Feedance is unreachable, which is more likely on self-hosted installations with restricted server accessConfirm your T-Soft store's address is correct and publicly reachable, then re-test the connection
Product data looks inconsistent or overwrittenAnother automated feed export (such as an XML feed) is updating the same products independently of FeedanceDecide on a single source of truth for feed updates and disable or reconcile overlapping export jobs

T-Soft feed optimization tips

  1. Keep product titles, categories, and descriptions complete and consistent in T-Soft, since this is the source data Feedance uses to build your feeds.
  2. Make sure stock levels in T-Soft are accurate and updated promptly, especially for high-velocity products, so channel listings don't oversell.
  3. Use clear, well-structured product variants and categories in T-Soft to reduce mapping issues when Feedance builds listings.
  4. Grant your Feedance API user the specific permissions it needs, rather than broad admin access, to keep the connection secure and predictable.
  5. If you run other feed or export tools alongside Feedance, review them periodically to avoid conflicting updates to the same products.

Frequently Asked Questions About T-Soft

  • How does Feedance connect to my T-Soft store?

    Feedance connects directly to your T-Soft store using your store's own API credentials. Once you authorize the connection, Feedance regularly reads your product, inventory, and order data to keep your feeds up to date, without needing manual file exports or changes to your storefront.

  • What's the most important T-Soft-specific thing to know before connecting?

    T-Soft controls API access on a per-user basis, with individual method-level permissions set in the store's admin panel under user management. Before connecting, make sure the API user you provide to Feedance has been granted access to the product, stock, and order methods, otherwise some data may fail to sync. It's also worth knowing whether your store runs on T-Soft's licensed self-hosted setup or its cloud-hosted option, since this can affect connection details.

  • What data does Feedance read or update in T-Soft?

    Feedance only works with three types of data: products, inventory, and orders. It reads product details such as titles, descriptions, images, pricing, and variants, tracks current stock levels, and reads order data to help reconcile sales across channels. Feedance does not access or manage customer records, coupons, shipping rules, or other store settings.

  • How do I keep my T-Soft feed current after connecting?

    Once connected, Feedance automatically checks your T-Soft store on a regular schedule to refresh products, inventory, and orders, so you generally don't need to do anything manually. If you notice outdated data, check that your T-Soft API user still has the correct permissions and that your store is reachable, then review the last sync time in your Feedance account.

  • Can Feedance connect to both licensed and cloud versions of T-Soft?

    Feedance connects to a T-Soft store through its API regardless of whether the store runs on T-Soft's licensed self-hosted setup or its cloud-hosted package. The main thing to confirm is that your store's address is reachable and that the API user provided has the correct permissions, since these details can vary slightly between the two deployment options.

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