Ticimax Platform

Feedance connects to your Ticimax store to keep your product catalog, stock levels, and order data synchronized with the sales channels, marketplaces, and feed destinations you manage through Feedance, without asking you to re-enter or re-export data by hand.

• Keep product listings consistent across every channel you sell on, sourced directly from your Ticimax catalog.
• Reduce overselling by syncing inventory levels automatically instead of updating stock manually in multiple places.
• Track orders centrally as they come in, without switching between the Ticimax panel and other tools.
• Cut down on the manual export and import work that comes with maintaining product feeds by hand.

Feedance connects directly to your Ticimax store using API credentials that you provide from your own Ticimax admin panel. Once connected, Feedance communicates with your store over an authenticated connection scoped to your account, so no one else's data is touched and no manual file exports are required.

Only the data needed to keep your feeds and channels current, products, inventory, and orders, is read or updated through this connection. Feedance does not access your Ticimax admin password, payment details, or any part of your store outside of these three data types.

• API access must be requested first. Ticimax does not enable web service API access by default; store owners need to request an authorization code from Ticimax support before any external application, including Feedance, can connect.
• Access is managed through dedicated web service users. Ticimax requires you to create a separate API user, with its own username and password, from the store settings rather than using your main admin login, which keeps store-owner credentials separate from integration access.
• IP restrictions can block new connections. Ticimax lets store owners lock a web service user to a specific IP address for security. If this restriction is enabled, it needs to be updated before Feedance's connection will succeed.
• Permission levels affect what can sync. Web service users in Ticimax can be limited to read-only access. If a user is set to read-only, Feedance can pull data but cannot push inventory or order updates back.

1. Sign in to your Ticimax admin panel and locate the web service (API) user settings.
2. Create a new API user, or use an existing one, with a username and password dedicated to Feedance, and request an authorization code from Ticimax support if you haven't already.
3. Make sure the API user's permission level and any IP restrictions allow Feedance to read and update products, inventory, and orders.
4. In Feedance, add Ticimax as a platform connection and enter the credentials from the previous step.
5. Run a test sync to confirm products, inventory, and orders are coming through correctly, then let Feedance keep the connection in sync going forward.

Feedance syncs your Ticimax products, inventory, and orders on a regular automated schedule, with inventory and order data generally refreshed more frequently than full catalog details in order to keep stock counts and order status current. Exact sync timing can vary depending on your plan and the amount of data in your store, and you can also trigger a manual sync whenever you need the latest information right away.

1. Keep product titles, categories, and brand fields clean and consistent in Ticimax, since Feedance builds your feeds directly from this data.
2. Maintain accurate stock quantities in Ticimax rather than adjusting availability manually on individual marketplaces.
3. Avoid duplicate SKUs across product variants, which can cause mismatched listings once synced through Feedance.
4. Review your Ticimax category and attribute structure periodically, since well-organized data maps more reliably into channel-specific feed formats.
5. Schedule bulk product edits in Ticimax outside your peak sync windows to avoid partial updates being picked up mid-change.