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What is Zoey?

Zoey

Zoey is a cloud-based B2B and wholesale ecommerce platform built for distributors, manufacturers, and wholesalers who sell through field reps, inside sales teams, and self-service buyer portals. It combines a storefront with quoting, invoicing, account-based pricing, and a native mobile sales app, and it's aimed squarely at businesses that need order management features beyond what a typical D2C cart offers, such as customer-specific price lists, net terms, and approval workflows.

Because Zoey is built around B2B ordering rather than a pure retail checkout, the products, stock levels, and orders that live inside it are often the same records used by sales reps and account managers, which makes keeping outbound product feeds accurate especially important.

Why connect Zoey to Feedance?

Connecting Zoey to Feedance lets you turn your Zoey product catalog into feeds for marketplaces, comparison shopping engines, and marketing channels without maintaining a separate export process by hand. Instead of manually re-entering or exporting product data every time a price, stock level, or order status changes in Zoey, Feedance reads that data directly and keeps downstream feeds aligned with what is actually in your store.

This is particularly useful for B2B sellers who also run a public-facing catalog or a companion D2C storefront, since it reduces the manual work of syncing catalog changes across multiple destinations while your team continues working inside Zoey as usual.

How does Feedance connect to Zoey?

Feedance connects directly to your Zoey store using a secure, authenticated connection to your store's data. Once you authorize the connection, Feedance retrieves your product, inventory, and order data on an ongoing basis and makes it available for feed creation, rules, and channel exports inside Feedance.

You don't need to install a separate module, expose a custom API, or manually export files. The connection is configured once from the Feedance dashboard, and after that Feedance handles pulling updates from your store on its regular sync schedule.

What data does Feedance access from Zoey?

Feedance only reads and works with three data entities from any connected platform, including Zoey. Feedance does not access customer records, coupons, gift cards, shipping or tax configuration, or subscriber lists.

Data entityWhat Feedance uses it for
ProductsTitles, descriptions, pricing, images, and other attributes used to build and enrich your product feeds
InventoryStock levels and availability so feeds can reflect what is currently in stock or out of stock
OrdersOrder data used to help keep inventory-driven feed logic and reporting accurate

Zoey-specific considerations worth knowing

Zoey lets merchants choose whether inventory tracking is enabled per product; when tracking is off, a product is treated as perpetually available rather than governed by a stock quantity. If your Zoey catalog has tracking disabled on some products, those items will not have a meaningful stock count for feeds to reflect, so it's worth confirming tracking settings on any products you plan to advertise through a stock-sensitive channel.

Zoey also supports backorder settings (no backorders, backorders with customer notice, or silent backorders) and parent product types such as configurable, grouped, and bundle products, which do not carry their own quantity and instead derive their stock status from their child products or variations. Keep this in mind when reviewing why a bundled or configurable item's availability looks different from a simple product's.

How to connect Zoey with Feedance

  1. Create or log in to your Feedance account and choose Zoey when adding a new platform connection.
  2. Enter your Zoey store details and authorize Feedance to securely access your store's data.
  3. Confirm the connection and let Feedance run its initial import of your products, inventory, and orders.
  4. Review the imported catalog inside Feedance and set up any feed rules, mappings, or filters you need.
  5. Publish your feed to the channels you want, and let Feedance keep it updated on its regular sync schedule.

How often does your Zoey data sync?

Once connected, Feedance syncs your Zoey product, inventory, and order data on a regular automated schedule so your feeds stay current without manual re-exports. You can also trigger an on-demand sync from your Feedance dashboard if you need the latest changes reflected right away, for example after a bulk price update or a large stock adjustment in Zoey.

Common Zoey connection issues and how to fix them

IssueHow to fix it
Connection fails or shows as unauthorizedRe-check the store credentials or access permissions you entered when connecting, and reauthorize the connection from the Feedance dashboard.
New products or price changes aren't showing upTrigger a manual sync from Feedance, and confirm the products are published and visible in your Zoey store rather than saved as drafts.
Stock levels look incorrect in the feedVerify inventory tracking is enabled on the affected products in Zoey, since products with tracking turned off won't report a meaningful stock quantity.

Zoey feed optimization tips

  • Keep product titles and descriptions complete and consistent in Zoey, since incomplete source data carries straight through into your feeds.
  • Use clear, high-quality product images in Zoey; feeds inherit whatever imagery is attached to the product record.
  • Enable inventory tracking on any product you plan to advertise on a stock-sensitive channel so availability in the feed matches reality.
  • Review how configurable, grouped, and bundle products report stock, since their availability depends on child items rather than their own quantity.
  • Re-sync in Feedance after large catalog changes in Zoey, such as bulk price updates or new product launches, so channels reflect the update quickly.

Frequently Asked Questions About Zoey

  • How does Feedance connect to my Zoey store?

    Feedance connects directly to your Zoey store through a secure authenticated connection that you set up once from the Feedance dashboard. After that, Feedance regularly pulls your product, inventory, and order data so your feeds stay up to date without manual exports.

  • Does Zoey let me turn inventory tracking on or off per product?

    Yes. Zoey allows inventory tracking to be enabled or disabled on individual products. When tracking is disabled, a product is treated as always available rather than governed by a stock count, so it will not have a meaningful quantity for stock-based feed rules. If you plan to advertise a product on a channel that relies on accurate stock levels, confirm that inventory tracking is turned on for it in Zoey.

  • What data does Feedance read from Zoey?

    Feedance works with three types of data from Zoey: products, inventory, and orders. Products provide the details used to build your feeds, such as titles, descriptions, pricing, and images. Inventory provides stock levels and availability. Orders help support inventory-related feed logic. Feedance does not access customer records, coupons, shipping settings, or any other data outside of these three areas.

  • How do I make sure my Zoey feed stays current?

    Once your Zoey store is connected, Feedance syncs automatically on a regular schedule, so day-to-day changes flow through without any action on your part. If you make a large or urgent change in Zoey, such as a bulk price update or major stock adjustment, you can trigger an on-demand sync from the Feedance dashboard to reflect it immediately.

  • Why don't my bundle or configurable products in Zoey show the stock level I expect?

    In Zoey, configurable, grouped, and bundle products do not carry their own stock quantity. Instead, their availability is derived from the stock status of their underlying child products or variations. If a bundle or configurable item looks out of stock or available in a way you don't expect, check the stock levels of its individual child items rather than the parent product itself.

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