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Feedance
Hybris logoHybrisPlatform · E-commerce data source
Hybris integration

Turn your Hybris catalog into feeds that know what sells.

Connect your store once. Feedance pulls products, inventory, and orders from Hybris, scores and labels every product, and keeps a tailored feed live on Google, Meta, TikTok and 200+ channels.

Hybris connection
Product source in Feedance
Connected
PR
ProductsReads product details such as titles, descriptions, pricing, images, and attributes so they can be formatted and published to your chosen channels.
Synced
IN
InventoryReads stock levels and availability so channel listings and feeds reflect current stock status.
Synced
OR
OrdersReads order data so fulfillment, reporting, and reconciliation workflows have accurate, up-to-date order information.
Synced
Scored, labelled and sent to
GoogleMetaTikTok200+ channels
What is Hybris

Your store is the source. Feedance makes it ad-ready.

Hybris is an enterprise commerce platform originally founded in 1997 in Zug, Switzerland, and later headquartered in Munich, Germany. It became known for supporting complex B2B, B2C, and B2B2C sales models for large organizations, offering tools for product content management, multi-catalog structures, and omnichannel selling across web, mobile, and offline channels.

SAP acquired Hybris in 2013 for approximately $1.5 billion, and in 2018 the platform was folded into SAP's Customer Experience division and rebranded as SAP Commerce Cloud. Many merchants and developers still refer to the platform as "Hybris" out of habit, even though new deployments and cloud-hosted versions carry the SAP Commerce Cloud name. Feedance supports catalogs running on either the legacy Hybris naming or the current SAP Commerce Cloud platform.

  • Connect once, no manual exports
  • Catalog changes reach your feeds on every sync
  • Product Score, 4T, Price War and Broken Size labels on every product
  • One source, a tailored feed for each of 200+ channels
How it fits

From Hybris to every channel, product by product.

1 · Data in
Hybris
Products
Inventory
Orders
+ GA4 and competitor prices
2 · Decide
Feedance
Product Score, 0–100
4T segment
Price War and Broken Size
Rules, filters, enrichments
3 · Feeds out
Your channels
Google Merchant Center
Meta catalog
TikTok catalog
200+ more channels

Hybris is built for large, often complex product catalogs spanning multiple business units, regions, or catalog versions. Getting that data into a clean, consistent format for shopping channels, marketplaces, and other downstream systems can take significant manual effort. Connecting Hybris to Feedance lets you centralize your product, inventory, and order data in one place, apply consistent formatting rules, and keep that data flowing without building and maintaining custom scripts against the platform yourself.

What data Feedance pulls

The core data feed management needs.

Feedance reads three groups of Hybris data. Each one has a job in the feed.

DataWhat is includedUsed for
ProductsReads product details such as titles, descriptions, pricing, images, and attributes so they can be formatted and published to your chosen channels.Feed attributes, variant feeds, titles and categories for each channel
InventoryReads stock levels and availability so channel listings and feeds reflect current stock status.Availability in every feed and Broken Size flags on size runs
OrdersReads order data so fulfillment, reporting, and reconciliation workflows have accurate, up-to-date order information.Sales and return context per product
Staged vs. online catalogs
Hybris typically separates product data into a "staged" catalog version, where changes are made, and an "online" catalog version, which is what the live storefront (and connected integrations) actually serve. Product or price changes made in the staged catalog will not appear until a catalog synchronization job has run, which can introduce a delay between an edit and when it is reflected in a feed.
ImpEx-based data model
Hybris uses its own ImpEx format for bulk importing and exporting data internally. While Feedance does not require you to work with ImpEx directly, it's a useful concept to understand if your team is troubleshooting why certain data looks unexpected, since imports can be batched and delayed by internal jobs.
Scheduled indexing jobs
Search and catalog data in Hybris is often refreshed through scheduled cron jobs (including Solr search indexing), rather than updating instantly. This means very recent catalog changes may take some time to be fully reflected across the platform, independent of any external integration.
On-premise vs. cloud versions
Because Hybris has been deployed both as an on-premise product and as the newer cloud-hosted SAP Commerce Cloud, the exact APIs and configuration available can vary by version and deployment. It's worth confirming which version and deployment model your store runs on before connecting.
Setup

Connect Hybris in five steps.

Feedance connects directly to your Hybris store using your store's credentials and access permissions. Once connected, Feedance reads your product, inventory, and order data on a scheduled basis and keeps it synchronized so it is ready to use in feeds, exports, and integrations.

You stay in control of the connection at all times: access can be reviewed or revoked from your Hybris environment whenever you choose, and Feedance only requests the level of access needed to read and, where applicable, update the supported data.

  1. 01
    Log in to your Feedance account and choose to add a new platform connection.
  2. 02
    Select Hybris from the list of available platforms.
  3. 03
    Enter the connection details and credentials requested for your Hybris store.
  4. 04
    Authorize Feedance to access your Products, Inventory, and Orders data.
  5. 05
    Confirm the connection and let Feedance complete its initial data sync.
Sync frequency

How often does your Hybris data sync?

Once connected, Feedance syncs your Hybris products, inventory, and orders on a regular scheduled basis to keep your data current. Because Hybris itself can introduce its own internal delays, such as catalog synchronization or indexing jobs, the timing you see reflected in your live storefront may occasionally lag slightly behind the moment a change was made in the backend.

  • Feed Protection can stop an update when something looks wrong
Troubleshooting

Common Hybris connection issues

IssueHow to Fix It
Connection credentials rejectedConfirm the credentials entered in Feedance are current and that the associated account still has active access permissions in Hybris.
Recent product changes not appearingCheck whether your Hybris catalog synchronization job (staged to online) has run, since unsynchronized staged changes will not be visible yet.
Inventory or price looks outdatedAllow time for both the Hybris internal indexing job and the next Feedance sync cycle to complete, then recheck the data.
Connection fails after a platform upgradeReconnect your Hybris store in Feedance, since upgrades or migrations (such as moving to SAP Commerce Cloud) can change access configuration.
Optimization tips

Get more from a Hybris feed.

  • Keep product titles, descriptions, and attributes complete and consistent in Hybris, since incomplete source data carries through to any feed built from it.
  • Publish catalog changes (staged to online) promptly so the data Feedance syncs reflects your intended, current catalog.
  • Use clear, structured product attributes in Hybris where possible, as well-structured source data is easier to map cleanly to channel requirements.
  • Review inventory accuracy regularly, since stock discrepancies are one of the most common causes of channel listing issues.
  • Monitor your Feedance sync activity after making bulk catalog updates in Hybris to confirm the changes flowed through as expected.
FAQ

Questions about the Hybris integration

Short answers to what teams ask before connecting a store.

How does Feedance connect to my Hybris store?

Feedance connects directly to your Hybris store using the credentials and permissions you provide during setup. Once connected, it reads your product, inventory, and order data on a regular schedule and keeps it synchronized so it is ready for feeds and other integrations. You can review or revoke this access from your Hybris environment at any time.

Is Hybris the same as SAP Commerce Cloud?

They are closely related. Hybris was an independent commerce platform company acquired by SAP in 2013. In 2018, SAP rebranded the platform as SAP Commerce Cloud as part of its Customer Experience division. Many people still refer to the platform as Hybris out of habit, and Feedance supports catalogs running under either name.

What data can Feedance read or update from Hybris?

Feedance works with three types of data from Hybris: products, inventory, and orders. It reads product details such as titles, descriptions, images, and pricing, tracks inventory and stock availability, and reads order information for fulfillment and reporting purposes. Feedance does not access other data types such as customer records or store settings.

How do I keep my Hybris feed data current?

Feedance automatically syncs your connected Hybris store on a regular schedule to keep products, inventory, and orders up to date. Because Hybris itself processes catalog changes through internal synchronization and indexing jobs, it helps to publish your staged catalog changes promptly in Hybris so that the most current data is available for Feedance to sync.

Why might there be a delay between a change in Hybris and what I see in my feed?

Hybris typically separates catalog data into a staged version, where edits are made, and an online version, which is what is actually live. Changes need to go through a catalog synchronization job, and search or indexing jobs may also run on a schedule, before they are fully reflected. Combined with Feedance's own sync schedule, this can create a short delay between making a change and seeing it reflected downstream.

See which of your products earn.

Connect your product feed and GA4. We will show you Product Score, 4T, Price War and Broken Size on your own catalog.