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What is Amazon (as a selling platform)?

Amazon

Amazon is the world's largest online marketplace, and its Seller Central program lets independent merchants list and sell products alongside Amazon's own retail catalog. Sellers create listings that are matched to catalog entries identified by an Amazon Standard Identification Number (ASIN), and each listing can be fulfilled either by the seller directly (Fulfilled by Merchant, or FBM) or by Amazon's own warehouses (Fulfilled by Amazon, or FBA).

Because Amazon combines offers from many sellers onto a single product page, pricing, stock availability, and fast, reliable fulfillment all play a direct role in whether a seller wins the "Buy Box" and gets sales. This makes keeping product, inventory, and order data accurate and up to date especially important for anyone selling on Amazon.

Why connect Amazon to Feedance?

Selling on Amazon alongside other sales channels usually means managing the same product data in more than one place. Connecting Amazon to Feedance lets you centralize your catalog, inventory levels, and order information so you are not manually re-entering the same details into Seller Central or juggling separate spreadsheets and exports.

With Amazon connected, Feedance can help you keep listings consistent with the rest of your catalog, reflect stock changes without manual uploads, and give you a single place to monitor orders coming in from your Amazon storefront alongside your other channels.

How does Feedance connect to Amazon?

Feedance connects directly to your Amazon seller account through a secure, authorized connection. Once you grant access, Feedance can read and, where you choose to enable it, update your product, inventory, and order data on an ongoing basis — no manual file exports or spreadsheet uploads required.

The connection is designed to work with how Amazon structures seller data, including SKU and ASIN-based listings, so that information flows into Feedance in a format that lines up with what you see in Seller Central.

What data does Feedance access from Amazon?

Data entityWhat Feedance can do with it
ProductsRead and sync product listing details from your Amazon catalog, and push updates back to Amazon
InventoryRead current stock levels and update quantities to help keep availability accurate
OrdersRead incoming Amazon orders so they can be tracked and managed alongside other channels

Amazon-specific considerations worth knowing

  • ASIN-based catalog matching: Amazon organizes its catalog around ASINs rather than seller-defined product IDs alone, so a listing you create is matched against (or must be verified against) an existing ASIN in Amazon's catalog before an offer can go live.
  • Gated categories and brands: Some product categories and brands on Amazon are restricted and require seller approval before you can list in them, which can affect how quickly new products can be published.
  • FBA vs. FBM inventory: Inventory behaves differently depending on fulfillment method — FBA stock is held and tracked in Amazon's fulfillment centers, while FBM stock is tracked and fulfilled by the seller, so the source of truth for "available quantity" differs by listing.
  • Rate-limited data access: Amazon's seller APIs apply rate and usage limits to how frequently data can be requested or updated, which is one reason sync activity is scheduled rather than instantaneous.

How to connect Amazon with Feedance

  1. Sign in to your Feedance account and go to the Connections section.
  2. Select Amazon from the list of available platforms.
  3. Authorize Feedance to access your Amazon seller account when prompted.
  4. Choose which data — products, inventory, and/or orders — you want Feedance to sync.
  5. Confirm the connection and let Feedance run its first sync to pull in your existing catalog and order data.

How often does your Amazon data sync?

Once connected, Feedance syncs your Amazon products, inventory, and orders on a regular, automated schedule so your data stays current without manual exports. Sync frequency can vary depending on the type of data and current account activity, since Amazon's own platform applies limits on how often data can be requested or updated.

Common Amazon connection issues and how to fix them

IssueLikely causeFix
Connection fails or is rejectedAmazon seller account authorization was not completed or has expiredReconnect Amazon from the Feedance Connections page and re-authorize access
A product will not syncThe product's category or brand requires Amazon seller approval, or it is not yet matched to a valid ASINCheck the listing status in Seller Central and resolve any approval or catalog-matching requirement, then re-sync
Inventory looks out of dateThe item is FBA-fulfilled, so stock is tracked by Amazon's fulfillment centers rather than updated directly by the sellerConfirm the fulfillment method on the listing and allow the next scheduled sync to pick up the latest FBA stock figures
Sync is slower than expectedAmazon applies rate limits to how frequently seller data can be requested or updatedAllow the scheduled sync cycle to complete rather than triggering repeated manual refreshes

Amazon feed optimization tips

  1. Keep product titles, images, and details consistent with Amazon's listing requirements to avoid delays or rejections.
  2. Resolve any category or brand approval requirements before syncing new products so listings aren't stuck pending review.
  3. Double-check ASIN matches on new listings to avoid creating duplicate or mismatched catalog entries.
  4. Keep inventory counts accurate and in sync, especially for FBM listings where you are the source of truth for stock.
  5. Review your Amazon orders regularly in Feedance to catch fulfillment issues early, particularly around high-demand periods.

Frequently Asked Questions About Amazon

  • How does Feedance's connection to Amazon actually work?

    Feedance connects directly to your Amazon seller account through a secure, authorized connection you set up from the Connections page. Once authorized, Feedance can read your product, inventory, and order data and, where enabled, push updates back to Amazon, without you needing to manually export files or upload spreadsheets.

  • What is the most important Amazon-specific quirk to know about before connecting?

    Amazon organizes its catalog around ASINs, which are unique identifiers for each product, rather than relying solely on your own SKU numbering. New listings need to match or be verified against an existing ASIN, and some categories and brands require separate seller approval before you can list in them. This can affect how quickly a new product becomes available for sale on Amazon.

  • What data can Feedance read or update on my Amazon account?

    Feedance works with three types of Amazon data: products, inventory, and orders. It can read and sync your product listing details, read and update stock quantities, and read incoming orders so they can be tracked alongside your other sales channels. Feedance does not access customer records, coupons, tax settings, or other account data.

  • How do I keep my Amazon feed current in Feedance?

    Once your Amazon account is connected, Feedance automatically syncs your products, inventory, and orders on a regular schedule, so changes in Seller Central are reflected without manual work. Sync timing can vary based on Amazon's own rate limits and your account activity, so allowing scheduled syncs to complete is the most reliable way to stay current.

  • Does it matter whether my Amazon products are Fulfilled by Amazon (FBA) or Fulfilled by Merchant (FBM)?

    Yes. For FBA listings, Amazon holds and tracks the physical inventory in its own fulfillment centers, so stock levels reflect what Amazon reports. For FBM listings, you hold and fulfill the inventory yourself, so you are the source of truth for available quantity. Feedance syncs inventory data for both types, but it's worth knowing which model applies to each listing when reviewing stock figures.

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